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ICS Outsourcing Nigeria Limited
CLOSEDHead Of Customer Service
Lagos, Nigeria
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ICS Outsourcing Nigeria Limited
CLOSEDHead Of Sales
Lagos, Nigeria
Closing: May 9, 2024
This position has expiredPublished: Mar 14, 2024 (2 months ago)
Job Requirements
Education:
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Job Summary
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Requirements
- Bachelor's Degree in Business, Marketing, or a related field
- 5+ years of experience in a customer service leadership role
- Exceptional customer service and problem-solving skills
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Ability to lead and motivate a team of customer service professionals
- Ability to analyze data and identify areas for improvement
- Working knowledge of CRM systems and other customer service software.
Responsibilities
Requirements
- Bachelor's Degree in Business, Marketing, or a related field
- 5+ years of experience in a customer service leadership role
- Exceptional customer service and problem-solving skills
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Ability to lead and motivate a team of customer service professionals
- Ability to analyze data and identify areas for improvement
- Working knowledge of CRM systems and other customer service software.
Job Description
- The Head of Customer Service will responsible for overseeing the customer service team and ensuring that customers receive a positive experience with the company.
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